Terms of Use

Your continued use of this Website constitutes your agreement to our Terms of Use. If you do not wish to be bound by these Terms of Use, please do not use this Website. Based on our sole discretion we may update these Terms of Use from time to time.These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity and The Silver Castle, concerning your access to and use of the website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”).You agree that by accessing the Site, you have read, understood, and agree to be bound by all of these Terms of Use. If you do not agree with all of these Terms of Use, then you are expressly prohibited from using the Site and you must discontinue use immediately.

The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Site. All users who are minors must have the permission of, and be directly supervised by, their parent or guardian to use the Site. If you are a minor, you must have your parent or guardian read and agree to these Terms of Use prior to you using the Site.

You represent that all of the information, data and other materials you post, upload, share, store, or otherwise provide through this Website and to Silver Castle through any other submissions are true, accurate, complete and current. The responsibility for updating and correcting the information you have provided lies solely with you. By registering on Silver Castle, you agree to provide true, accurate, complete and current information about yourself.

You also agree to accept responsibility for every activity that occurs under your registered account and/or password. Maintaining the confidentiality of your account and password is your sole responsibility. Silver castle has the sole discretion to terminate your account at any point, if we determine information provided by you is inaccurate, untrue and incomplete. If you notice any authorized us of your account do notify us immediately.

We make no representations, guarantees, warranties either express or implied that the content is accurate, up to date or complete. It is your responsibility to ensure that the products and information on the Site matches your requirements.

Product images on Silver Castle are for illustrative purposes only. Although we have made every attempt to display all images, features and details as accurately as possible, some may still vary. Some product colours may also vary from those displayed on the website.

All products shown on the Silver Castle website and added to your Gift registry are subject to availability. We may choose to cancel or not to process your order if;

(1) The Product is unavailable at the time of processing your Registry/Order.
(2) We suspect fraudulent requests or activities.
(3) A product has been mispriced or an incorrect price posted in error.

Silver Castle has the sole discretion to process or refuse to process a Registry/Order. In the event of a product on your Gift registry becoming unavailable, your account will be credited with the equivalent amount and you will be able to choose another product(s) from Our Site.

The following cards can be used to settle payments on Silver Castle, we accept debit and credit cards from all over the world, provided that they are issued by MasterCard, Visa and Verve.

We expect your Gift registry to be closed four (4) weeks after the event you opened the Registry for, so a suitable delivery date can be scheduled for you to receive your precious gifts.

If Cash Gift is one of your Registry options a few documentations will be requested by Silver Castle to fully process this particular feature upon the closure of your Registry.
We will need to verify your identity prior to transferring the funds to your nominated bank account. A copy of your photographic ID, such as your driving licence or passport will be required. We will contact you via email to request these information.
Upon this request we will transfer the balance on your Cash Gift into your bank account once we have deducted a 5% processing fee on Local transactions/transfers and a 7% processing fee for International transactions/transfers. Do allow 5 working days for Cash transfers to be deposited into your account.

In instances where Guests have contributed to a Group Gift but the price of the Gift has not been paid in full, the following options will be made available upon the closure of your Gift registry:

(1) to use the credit amount available in your Account towards the Group Gift, i.e if there is a product on your Registry list that has been paid for but unfortunately is out of stock or unavailable at the time of your Registry closure, such credit amount can be added to make up the difference.
(2) to use money from your Cash Gift if available to make up the difference and purchase the gift.
(3) for you to pay the additional amount required using your debit card.
(4) or to use the credit amount towards the purchase of another Gift on Silver Castle.

These Terms are subject to change from time to time, please ensure that you understand the Terms of Use at all times you use this Site. The content of this Site is also subject to change without notice.

The Silver Castle name and logo are registered trademarks of The Silver Castle and its use is prohibited without our written approval.

In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please use our contact us page.

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